Toys with system
Made in Germany
Recommended by SPIELGUT!
HOTLINE +49 (0)2247 758409
 

Shipping and payment conditions

Currency:   Special service for Great Britain

For your better information you can see the product-prices in GBP (£),
please change the currency from EURO to GBP by pushing the dropdown menue leftside.
The order process is only avalaible in EURO (€),
If you go to your shopping card to order the wooden blocks,
the currency will change for the order-process automaticly back to EURO (€)
and you can pay with the following possibilities:

Payment in advance/ money order

After receipt of your order, we will send you our bank details with the order confirmation in a separate e-mail.
You simply make a transfer stating the order number and your name.
Your order will be shipped by return as soon as your payment is received.

Payment via PayPal:

Paying by PayPal is easy, quick and above all secure.
The invoice amount is debited from your credit card or your bank account. If you are not yet registered with PayPal,
you will find further information at  www.paypal.de.

Logo-Paypal

Payment via Credit cards:

You can also pay with  Visa, MasterCard or Maestro
You only need your card details. We will request your name, card number and the credit card security number (printed on the reverse of the card). No details of your card are stored by us. After ordering, we send the goods immediately.

Secure, easy and convenient payment

No costs or additional charges for payment

Immediate goods shipping

Kreditkartenlogos

Payment via iDeal

1. You select iDEAL as your payment method.
2. You choose your bank.
3. You enter directly into the online banking of your bank and log in in the way you are familiar with.
4. The details of your payment are already filled in and you approve the payment.
5. Your bank immediately displays a confirmation of the payment.
6. You return to the web shop; order and payment successful!

iDeal02

 


Delivery information

Shipping and delivery times

Domestic deliveries (Germany):
Dispatch takes place within 1-3 working days, delivery within 1-3 working days within Germany.

Deliveries abroad:
Dispatch takes place within 1-3 working days, delivery within 2-6 working days abroad.

Information on the calculation of the delivery date

The period for delivery begins with payment in advance on the day after the payment order is issued to the remitting bank or, with other payment methods, on the day after conclusion of the contract and ends with the expiry of the last day of the period.
If the last day of the period falls on a Saturday, Sunday or a public holiday recognised by the state at the place of delivery, the next working day shall take the place of such a day.


The security standard SSL (Secure Socket Layer) is used for data transmission. Thus your data is protected at all times.

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Shipping costs Germany and Europe

For orders below a goods value of 20,00 € we have to charge a handling fee (low order fee) of 4,90 €.

DPD Germany Standarddpd

Delivery Monday - Friday

Up to 10 kg             7,90 €

Up to 31,5 kg          9,90 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 9,90 € will be made for each additional parcel up to 31,5 kg.

Please note: Delivery to DHL Packstations is not possible

DPD Express 18:00 o´clockdpd-express

Monday - Friday ordered until 12:00, tomorrow delivered until 18:00!

DPD Germany Express

Delivery Monday-Friday, no Saturday delivery.

Up to 31,5 kg    19,90 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 19,90 € will be made for each additional parcel up to 31,5 kg.

Please note: Delivery to DHL Packstations is not possible

Express deliveries only with prior payment by instant bank transfer, Paypal or credit card.

Shipping costs abroad with DPD:dpd

The shipping costs are gross including the applicable VAT of the country of delivery (since 01.07.2021 the VAT of the respective country of delivery applies to all orders)

Shipping costs to Belgium, Netherlands

Up to 31,5 kg      12,97 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 12,97 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Luxembourg 

Up to 31,5 kg      12,97 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 12,97 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to France

Up to 31,5 kg      14,98 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 14,98 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Great Britain with DPD:

Up to 31,5 kg     34,90 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 34,90 € will be made for each additional parcel up to 31,5 kg.

Shipping is only possible from 160€ net.
This is an export delivery according to § 6 i.V.m. § 4 Nr. 1a UStG.

You will receive an invoice without VAT. The goods will be taxed in Great Britain according to the applicable VAT.
Customs/DPD will send you the VAT invoice with the UK VAT.

Great Britain is not part of the EU.

Shipping costs to Austria with DPD:

Delivery Monday - Friday

Up to 31,5 kg              14,39 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 14,39 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Switzerland (including customs duties) with DPD:

This is an export delivery according to § 6 i.V.m. § 4 Nr. 1a UStG.

You will receive an invoice without value added tax. The goods are taxed in the inland (Switzerland) according to the valid sales tax. Customs will send you the VAT invoice with the Swiss VAT.

Unfortunately the shipping costs are very high due to the additional customs clearance fees.

Switzerland does not belong to the EU.

It might be better to have the package sent to friends in Germany in the border area.

Delivery Monday - Friday

Up to 31,5 kg      44,98 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 44,98 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Poland, Slovenia, Slovakia, Hungary and Czech Republic with DPD:

Up to 10 kg         30,79 €

Up to 31,5 kg      51,43 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 51,43 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Denmark with DPD:

Up to 31,5 kg      16,90 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 16,90 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Italy with DPD:

Up to 31,5 kg      24,90 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 24,90 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Sweden, Ireland, Portugal and Spain with DPD:

Up to 10 kg         36,60

Up to 31,5 kg      58,13 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 58,13 € will be made for each additional parcel up to 31,5 kg.

Shipping costs to Finland, Estonia, Lithuania and Latvia with DPD:

Up to 10 kg         42,49 €

Up to 31,5 kg      66,49 €

A parcel may have a maximum weight of 31,5 kg.
Beyond that, a surcharge of 66,49 € will be made for each additional parcel up to 31,5 kg.

Quality of our packaging:

We deliver exclusively in robust packaging which is up to the rigours of mail order transport.

To be on the safe side we send the beechwood boxes and containers with corner protectors without any extra charge to you.

That way the shipment arrives safely right to your house door.

Shipping within Germany:

We have chosen DPD for the delivery because of the following advantages:

1. the delivery is fast, the parcel is with you after approx. 1-2 days (also without express surcharge).

2. usually well-known delivery drivers deliver on site, the staff hardly changes.

3. if you are not there, these drivers usually know a person of your confidence where the package can be delivered.

4. in case of problems with the shipment we can check the progress.

Additional information for Switzerland

This is an export delivery according to § 6 i.V.m. § 4 Nr. 1a UStG.

You will receive an invoice without value added tax. The goods are taxed in Switzerland according to the valid value added tax.
Customs will send you the VAT invoice with the Swiss VAT.

Unfortunately the shipping costs are very high due to the additional customs clearance fees.

Switzerland does not belong to the EU.

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